National Business Conduct Authority

The National Compliance Register will function as the "Companies House of professional conduct". While Companies House confirms a business's legal registration, the Register will provide active, ongoing verification of its operational compliance and professional standards.

This is a live system designed for universal transparency and trust. It will operate as a single, authoritative source of truth where anyone can check a business’s live 1-5 rating and compliance status. Unlike a static, point-in-time certificate that can quickly become outdated, the Register will actively monitor businesses throughout the year to ensure standards are maintained.

Crucially, the integrity of the entire system will be maintained by a programme of random, unannounced inspections of registered businesses. This active oversight ensures the rating you see is a reliable indicator of a business’s current standards, providing a level of assurance that simple checks cannot offer.

Of the UK's 5.5 million businesses, over 2.1 million operate from rented commercial premises. The Register is therefore being established through the commercial property and insurance sectors to ensure systematic adoption.

The platform is launching soon and is expected to cover over 400,000 businesses within its first 18 months. The annual registration cost of approximately £300 will be borne by each business, making the NBCA a self-sustaining national asset delivered at zero cost to the UK taxpayer. Adherence will become an essential component for securing and renewing commercial tenancies.

The National Compliance Register will give you the power of certainty. You will be able to use the free public register to instantly verify a business's rating and compliance status, confirming it meets national standards for safety, insurance, and professional conduct.

Learn more about how we protect consumers.

NBCA certification will become an essential component of professional operation in the UK. Maintaining a certified rating is the definitive way to demonstrate your commitment to excellence, meet the requirements of commercial partners, and build verifiable trust with your customers.

Learn more about the requirements for your business.

The National Business Conduct Authority is legally constituted as a permanent non-profit organisation with an "asset lock," meaning it can never be sold or converted to a for-profit entity. All surplus revenue is reinvested directly into our mission: to create a UK marketplace where professional business standards are universal, transparent, and verifiable for the benefit of all.